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Safe Zone -- Casual, inviting Async Flow (CenterPoint)

A heads up about CenterPoint.

They have extra security steps, so getting your data takes longer than usual.

Here's how it works:

  1. 1 We send your request to CenterPoint
  2. 2 They run an extra identity check (MFA)
  3. 3 We pull your 12-month usage history
  4. 4 We text you when your results are ready
Usually takes 5-15 minutes. Sometimes up to an hour.

Why is CenterPoint slower?

They require multi-factor authentication for every data request. It's for your security, but it takes time. Their system, not ours.

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